StrongTag APP

Privacy policy

Privacy Policy for StrongTag APP BOT

Last Updated: April 05, 2025

StrongTag APP BOT (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video generation bot (the “Bot”) on Discord. By using the Bot, you consent to the practices described in this policy. If you do not agree, please do not use the Bot.

1. Information We Collect

We collect the following types of information when you interact with the Bot:

a. Personal Information

  • Discord Identifiers: Your Discord user ID and username to identify you within the Bot and provide services.
  • Payment Information: If you purchase video generations, we collect payment details (e.g., transaction IDs) through our payment processor. We do not store full credit card numbers or sensitive payment data ourselves.
  • Contact Information: If you reach out to us (e.g., for support or refunds), we may collect your email address or Discord contact details.

b. Usage Data

  • Generation History: Details about the videos you generate, including timestamps, the number of generations used, and expiration dates of unused generations.
  • Interaction Data: Logs of your commands and interactions with the Bot to ensure functionality and troubleshoot issues.

c. Automatically Collected Data

  • Technical Data: IP addresses, device information, and timestamps may be logged temporarily for security and operational purposes (e.g., detecting abuse or troubleshooting).

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: Process your video generation requests, track your generation limits, and manage expiration dates (30 days from purchase/allocation).
  • To Process Payments: Facilitate purchases of video generations and handle refund requests (within 14 days, if no videos are generated).
  • To Enforce Policies: Monitor for prohibited content (e.g., NSFW) and block users who violate our Terms of Use.
  • To Improve the Bot: Analyze usage patterns to enhance performance and user experience.
  • To Communicate: Respond to your inquiries, support requests, or refund claims.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in these limited cases:

  • Service Providers: With third-party vendors (e.g., payment processors like Stripe or PayPal, hosting services) who assist us in operating the Bot, under strict confidentiality agreements.
  • Legal Compliance: If required by law, regulation, or legal process (e.g., a court order), or to protect our rights, safety, or property.
  • Discord: Some data (e.g., your user ID) is inherently shared with Discord as part of the platform’s functionality.

4. Data Retention

  • Personal Information: We retain your Discord ID and generation history for as long as you use the Bot, plus a reasonable period afterward (e.g., 90 days) for record-keeping or dispute resolution.
  • Payment Data: Transaction records are kept for 7 years to comply with tax and accounting laws, though sensitive payment details are not stored by us.
  • Expired Generations: Data about expired generations is deleted after 30 days unless needed for support or legal purposes.
  • Blocked Users: If you’re blocked, we may retain your Discord ID indefinitely to enforce the ban.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to correct inaccurate information.
  • Deletion: Request deletion of your data, subject to our retention policies (e.g., we may keep some data for legal reasons).
  • Objection: Object to certain uses of your data, though this may limit your ability to use the Bot.

To exercise these rights, contact us at [insert support email or Discord contact method]. We’ll respond within a reasonable timeframe (e.g., 30 days).

6. Security

We take reasonable measures to protect your data, such as encryption for payment processing and secure storage. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

7. Cookies and Tracking

The Bot operates within Discord and does not use cookies or traditional web tracking technologies. However, our payment processor or hosting services may use cookies—refer to their privacy policies for details.

8. Children’s Privacy

The Bot is not intended for users under 13 years old, per Discord’s Terms of Service. If we learn we’ve collected data from a child under 13 without parental consent, we will delete it promptly. Contact us if you believe this has occurred.

9. International Data Transfers

If you’re outside [insert your country, e.g., “the United States”], your data may be transferred to and processed in [your country]. We ensure such transfers comply with applicable data protection laws (e.g., GDPR for EU users).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. Continued use of the Bot after changes constitutes acceptance of the revised policy.

11. Contact Us

For questions, concerns, or to exercise your data rights, please contact us at [email protected]